Welcome to Cralux. These Terms and Conditions (“Terms”) govern your use of our website, services, and products provided by Cralux (“we,” “our,” or “us”). By accessing or purchasing from Cralux, you agree to these Terms.
1. Use of the Website
You agree to use the Cralux website only for lawful purposes. You must not:
Engage in any fraudulent or harmful activity.
Use our content without permission.
Attempt to gain unauthorized access to any part of the website.
2. Intellectual Property
All content, branding, images, and designs on this website are the property of Cralux and protected by copyright and trademark laws. You may not reproduce, distribute, or exploit our content without written consent.
3. Orders and Payments
By placing an order, you agree that all information provided is accurate and complete.
We reserve the right to refuse or cancel orders at our sole discretion.
All prices are listed in [৳] and are subject to change without notice.
Payments must be completed before orders are processed and shipped.
4. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary depending on your location.
We are not responsible for delays or damages caused by third-party carriers.
International customers are responsible for customs duties, taxes, or import fees.
5. Returns and Refunds
Due to the nature of our products, we only accept returns on unused and unopened items within 07days of delivery.
To initiate a return, please contact us at craluxglobal@gmail.com
Refunds are issued to the original payment method once items are received and approved.
6. Limitation of Liability
Cralux is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website. All products should be used as directed.
7. Privacy
Your privacy is important to us. Please review our Privacy Policyto understand how we collect, use, and protect your information.
8. User-Generated Content
If you tag or submit content (photos, reviews, etc.) related to Cralux:
You grant us permission to repost, share, and use that content for promotional purposes.
You affirm that you own or have rights to the content.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the site means you accept any changes made.
10. Governing Law
These Terms are governed by the laws of Bangladesh, and any disputes will be handled in that jurisdiction.
Contact Us If you have any questions about these Terms, please contact us at: 📧 craluxglobal@gmail.com